Privacy Policy

Introduction

At AnalytiQ Brilliance ("we", "our", or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.analytiqbrilliance.com (the "Website"), use our services, or communicate with us.

We comply with Ghana's Data Protection Act, 2012 (Act 843) and other applicable data protection laws. By accessing or using our Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for our courses or services
Sign up for our newsletter
Request information about our programs
Submit a contact or inquiry form
Participate in surveys or promotions
Provide feedback or testimonials

The personal information we collect may include:

Name, email address, and contact details
Professional background and educational history
Payment information (when enrolling in courses)
Communication preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns. This information may include:

IP address and browser type
Device information (operating system, device type)
Pages visited and time spent on those pages
Referring website or application
Country of access

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze Website traffic, customize content, and improve your experience. Please refer to our Cookie Policy for more information on how we use cookies and how you can manage your preferences.

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our services
Processing course enrollments and payments
Communicating with you about our services, updates, and promotions
Responding to your inquiries and providing customer support
Personalizing your experience on our Website
Analyzing usage patterns to improve our Website and services
Complying with legal obligations
Protecting against fraud and unauthorized transactions
Any other purpose with your consent

Legal Basis for Processing

Under Ghana's Data Protection Act, we process your personal information based on one or more of the following legal grounds:

Consent: Where you have given us explicit consent to process your data for specific purposes.
Contractual Necessity: When processing is necessary for the performance of a contract with you (such as delivering the courses you've enrolled in).
Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation: When we need to comply with a legal or regulatory obligation.

Disclosure of Your Information

We may share your personal information with the following categories of recipients:

Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Partners: Trusted partners who assist us in offering certain services or features.
Legal Requirements: When required by applicable law, court order, or governmental regulation.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: In any other circumstances where we have your explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data. We encourage you to use strong passwords and to keep your login information confidential.

Your Data Protection Rights

Under Ghana's Data Protection Act and other applicable laws, you have certain rights regarding your personal information, including:

Right to Access: You have the right to request information about the personal data we hold about you.
Right to Rectification: You have the right to request that we correct inaccurate or incomplete information about you.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
Right to Withdraw Consent: If you have provided consent for the processing of your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

International Data Transfers

We primarily store and process your information within Ghana. However, some of our service providers may be located in different countries. When we transfer your personal information outside of Ghana, we ensure that adequate safeguards are in place to protect your data in accordance with Ghana's Data Protection Act and other applicable laws.

Children's Privacy

Our Website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +233 30 273 4567
Address: 42 Independence Avenue, Accra, Ghana

You also have the right to lodge a complaint with the Data Protection Commission of Ghana if you believe that we have violated your data protection rights.